When choosing your Medical Answering Service, it’s important you know what steps are being taken to ensure that they are being HIPAA compliant. Below is a link to HIPAA Compli checklist is available.
http://hipaanews.org/checklist.htm
When choosing your Medical Answering Service, it’s important you know what steps are being taken to ensure that they are being HIPAA compliant. Below is a link to HIPAA Compli checklist is available.
http://hipaanews.org/checklist.htm
The Department of Health and Human Services (HHS or “the Department”) is issuing this final rule to: Modify the Health Insurance Portability and Accountability Act (HIPAA) Privacy, Security, and Enforcement Rules to implement statutory amendments under the Health Information Technology for Economic and Clinical Health Act (“the HITECH Act” or “the Act”) to strengthen the privacy and security protection for individuals’ health information; modify the rule for Breach Notification for Unsecured Protected Health Information (Breach Notification Rule) under the HITECH Act to address public comment received on the interim final rule; modify the HIPAA Privacy Rule to strengthen the privacy protections for genetic information by implementing section 105 of Title I of the Genetic Information Nondiscrimination Act of 2008 (GINA); and make certain other modifications to the HIPAA Privacy, Security, Breach Notification, and Enforcement Rules (the HIPAA Rules) to improve their workability and effectiveness and to increase flexibility for and decrease burden on the regulated entities.
Unified Agenda
Modifications to the HIPAA Privacy, Security, Enforcement, and Breach Notification Rules
See the entire article here: https://www.federalregister.gov/articles/2013/01/25/2013-01073/modifications-to-the-hipaa-privacy-security-enforcement-and-breach-notification-rules-under-the
SAN FRANCISCO — For years, the check-in process in the urgent care center of this city’s large, downtown hospital was reminiscent of a visit to the DMV. The ailing and sick walked in, pulled a number, took a seat and waited to be called. Many grew impatient and exasperated.
Now, patients at San Francisco General Hospital are greeted by a smiling face and a helping hand to guide them along the path to getting care. It’s one of a series of customer-friendly touches being added at the 156-year-old institution by a newly named “chief patient experience officer.”
See the entire article here. http://articles.latimes.com/2013/jul/20/local/la-me-patient-satisfaction-20130721
Is your medical answering service HIPAA compliant? Sometimes it can be difficult to stay on task with meeting specific deadlines, but here’s a date physicians definitely need to keep in mind: Sept. 23, 2013. That’s the date physicians and other entities covered by the Health Insurance Portability and Accountability Act (HIPAA) must be in compliance with privacy and security changes announced in an HHS press release in January(www.hhs.gov).
http://www.aafp.org/news-now/practice-professional-issues/20130823hipaacompliance.html
If you are serious about growing your business and providing superior customer service, you need a solution that provides 24/7 answering services with live operators that handle every call correctly and professionally.
Answering Service – A Must Have for Your Medical Practice
Author: Tyson J Stevenson
Every day you miss calls from customers who need your products or services. But now you can get rid of all these problems, your call will be answered by a live answering service with your company name. Representatives at answering services will provide you services like answering phone service, answering message service or even enter data into your web form.
But finding a answering service company is not easy, after all you are going to trust one of your assets i.e. your customer or prospects or clients or patient – to a third party about whom you know a very little. Hence, it is very important to choose a perfect answering service suitable for your business. We recommend you to take a glance of this article before taking a decision regarding answering services. Read more
A doctor’s work is never done! It seems no matter how much of your heart and soul you put into your profession, there is always someone unhappy or at least someone with an endless amount of questions. You do empathize with all of your patients and professional acquaintances, of course. Nevertheless, you still do deserve time to sort things out and even enjoy time to yourself. This is why a medical answering service is vital to professionals in the physical or mental health industry.
Have You Ever Considered Using A Medical Answering Service?
Author: Kurt Duncan
A doctor’s work is never done! It seems no matter how much of your heart and soul you put into your profession, there is always someone unhappy or at least someone with an endless amount of questions. You do empathize with all of your patients and professional acquaintances, of course. Nevertheless, you still do deserve time to sort things out and even enjoy time to yourself. This is why a medical answering service is vital to professionals in the physical or mental health industry. Read more
Benefits of Using an Attorney Answering Service. Using external answering service for your legal businesses can pay rich dividends over time.
Benefits of Using an Attorney Answering Service
Author: Jacques Habra
There are a number of benefits to be had when using an attorney answering service. After all, attorneys receive calls at all times of the day and night and usually from new and existing clients in immediate need. It’s unrealistic to think that you can dedicate someone to the sole task of serving as an in-house attorney answering service. This is where a legal answering service and answering services can benefit your business. Here are some of the key benefits to hiring an attorney answering service for your law firm. Read more
It’s easy to rationalize why voice mail is ideal for your business. Perhaps you are the head of a small business just starting out. You may only have a few employees or may work alone a majority of the time. You have your cell phone, you have an office phone and you can buy a digital telephone answering machine for probably less than $20. The problem is that when you use telephone call answering systems you run the risk of alienating your customers. As soon as someone picks up the phone they immediately sense:
Should I Use Voice Mail Or Telephone Answering Services?
Author: Kurt Duncan
It’s easy to rationalize why voice mail is ideal for your business. Perhaps you are the head of a small business just starting out. You may only have a few employees or may work alone a majority of the time. You have your cell phone, you have an office phone and you can buy a digital telephone answering machine for probably less than $20. The problem is that when you use telephone call answering systems you run the risk of alienating your customers. As soon as someone picks up the phone they immediately sense: Read more
Voice mail is so easy and so cheap. In fact, voice mail is free with a cellular phone service, and may even be offered free by various online retailers. Yet, cheap or free service is not always the best quality of service that you want. If you are a businessperson trying to establish positive relations with your customer base, then you want only to deliver the best quality service selling the best products. Unfortunately, voice mail is a weak substitute for a professional telephone answering service.
Why Use Telephone Answering Services?
Author: Kurt Duncan
Voice mail is so easy and so cheap. In fact, voice mail is free with a cellular phone service, and may even be offered free by various online retailers. Yet, cheap or free service is not always the best quality of service that you want. If you are a businessperson trying to establish positive relations with your customer base, then you want only to deliver the best quality service selling the best products. Unfortunately, voice mail is a weak substitute for a professional telephone answering service. Read more
Why do we need answering services? It is diminishing profit margin of the company. Certainly, it is diminishing but the benefits are also there. A long term benefit is tough to recognize and tougher to be accepted because short term benefits seem very lucrative and attractive. Basically, this is time…
Answering Services Are Building Recognition of the Organization
Author: Joy Pendergrass
Why do we need answering services? It is diminishing profit margin of the company. Certainly, it is diminishing but the benefits are also there. A long term benefit is tough to recognize and tougher to be accepted because short term benefits seem very lucrative and attractive. Basically, this is time of acid test for true professionals. Basically, answering services are building recognition for the companies because it is the department that works like a bridge between company and customers. Read more